Course
Giving Briefings and Making Presentations (307)
ILM Level 3
Giving Briefings and Making Presentations (307)
COURSE OVERVIEW As a manager, you will be tasked with briefing your work team, and to make presentations. For most people, even experienced public speakers, getting up to present in front of audience can be a frightening experience. All speakers...
Leading and Motivating a Team (341)
ILM Level 3
Leading and Motivating a Team (341)
COURSE OVERVIEW: Is your team achieving its targets? Are the people in your team motivated? Is there conflict in the team which is holding you back? Do you find yourself under pressure to get more out of your team? What do you need to do to...
Manage Effective Workplace Relationships (334)
ILM Level 3
Manage Effective Workplace Relationships (334)
Building and maintain good working relationships will not only make you more engaged and committed to your organization; it can also open doors to key projects, and opportunities for career advancement. For team leaders and managers, building...
Meeting Customer Needs (255)
ILM Level 2
Meeting Customer Needs (255)
COURSE OVERVIEW This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector, this course will provide you with the skills, knowledge and...
Negotiating and Networking (327)
ILM Level 3
Negotiating and Networking (327)
COURSE OVERVIEW How much value is your organization leaving on the table? What opportunities are being missed by people who engage daily in negotiations with their clients, suppliers, peers, bosses and teams? Every year poor and inconsistent...
Understanding Marketing (330)
ILM Level 3
Understanding Marketing (330)
COURSE OVERVIEW There is a growing need to understand the fundamental principles of marketing to keep a competitive edge. This program is designed to provide participants with a sound understanding of the key elements of researching and...
Understanding Sales (279)
ILM Level 2
Understanding Sales (279)
COURSE OVERVIEW Ensuring your sales force has the skills in place to make the most of every sales opportunity is vital for your business to grow and thrive. This course is designed for businesses of all sizes, and for those starting out in...

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